HOTEL POLICY AND GENERAL TERMS AND CONDITIONS
- According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Jasminn Hotel. The identification proofs accepted are Driver’s License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check-in.
- The primary guest checking in to the hotel must be at least 18 years of age.
- Early check-in or late check-out is subject to availability and may be chargeable by Jasminn Hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking, you will be sent an email confirmation with the hotel phone number. You can contact the hotel directly for early check-in or late check-out.
- Certain room tariff (or plans) may include all taxes. Please refer to your confirmation voucher for cat details. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out from the Hotel.
- Jasminn Hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.
- Jasminn Hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.
- For any update, User shall pay applicable cancellation/modification charges.
- Modified bookings will be subject to availability and revised booking policy of the Hotel.
- The cancellation/modification charges are standard, and any waiver is at the hotel's discretion.
- Maximum 02 adults are allowed to stay in a room.
- Children Policy:
Up to 2 children below 6 years can stay free with the parents using the existing bed. Children between 6 to 12 years will be charged at Rs. 250/- per child incl. of breakfast and taxes and can stay with the parents using the existing bed. Above 12 years, the child will be considered as an adult and allowed using Extra Bed* Children have to be accompanied by the parents while staying in the room.
- Extra Bed: Will be provided at Rs.1200/-+taxes on bed and breakfast.
COMPULSORY MEAL ELEMENTS DURING CHRISTMAS / NEW YEAR WEEK
December 24th, Christmas Eve and 31st December, the hotel hosts a COMPULSORY GALA DINNER for ALL GUESTS. The same is charged upon check-in of that week and cannot be cancelled or refunded under any circumstances. Current Pricing is Rs.3500/- per person per Gala Dinner for adults and Rs.1750/- per child (6-12 years).according to room type, rate type and time of the year of booking. Please check the Fare policy associated with your room carefully before confirming you
Cancellation and prepayment policies vary as per reservations.
For the period of 23rd December to 3rd Jan, each year, ALL STAYS are to be paid 100% in FULL and there will be NO CANCELLATIONS/REFUNDS during this period under ANY CIRCUMSTANCES
For bookings made via the Hotel’s website https://www.jasminnhotels.com/ all payments are to be made in advance by Credit Card or various payment options offered by our secure payment gateway.
Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Guests with Local Valid ID proof will be denied Check-In until and unless they provide written communication from the Company they are visiting.
- Extra Occupant Policy: All children under the age of 6 will not be charged for using existing beds, all above 6 years will be treated as adults and will be charged Rs 1500 for an extra bed which will be payable directly at the hotel.
- Bed Types are Subject to Availability The standard check-in time is 02:00 PM and the standard check-out time is 12:00 PM.
- Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel and may be chargeable by the hotel directly
Pets are not allowed.
- All Jasminn Hotel rooms are air-conditioned with a flat-screen LCD TV with satellite channels.
- The washroom comes with complimentary, shampoo and body wash.
- Every room has a complimentary brewing station that is topped up once a day.
- Complimentary Wi-Fi access (up to 2 devices per room) is included with the room. (Download limit of 1GB per day and 1mbps speeds)
- Certain additional services and facilities may be available based on the room type, rate and services booked. These can be added, modified, removed at any time at the sole discretion of the Hotel and its Owning Company.
In no event shall Jasminn Hotel, Jasminn Hospitality Services Private Limited, nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Jasminn Hospitality Services Private Limited has been informed of the possibility of such damages.
Jasminn Hospitality Services Private Limited reserves the right of admission, change of any rules, regulations at its sole discretion.